Most Frequently Asked Questions
Prepare For Our Visit
We appreciate if you make your furniture free from all things that do not belong to it (children toys, personal belongings etc). We also recommend to remove tiny things if you have any on your furniture (coins, pins etc). We strongly recommend to remove all valuable, fragile or easily damaged items (such as glass, electronics etc) to avoid any possible damage. We assume the area around the couch, chair or other item to be cleaned is safely located to avoid any damage or loss.
How Long Does It Take To Clean My Couch (Sofa)?
Cleaning takes around 1 hr +/- depending on the actual condition.
How Long Will My Couch (Sofa) Dry?
You can expect it to dry from 3 hours up to a day depending on the previous condition (whether it was stained or not, whether it was cleaned regularly or not).
Does Upholstery Cleaning NYC ® Company Use Any Chemicals?
We use only professional cleaning solutions like “Greenpower” and “Powerburst” for shampooing service. These products are absolutely eco-friendly and safe for pets and children.
How Often Does My Furniture Require Professional Cleaning?
The frequency depends on the traffic on your furniture. For example, sofa-beds where you sleep every day require regular cleaning every 6-8 months. Regular living room couch which is used for leisure time only requires cleaning every 8-12 months.