Testimonials

Comments (35)

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    Denny A.

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    I’m not one for writing a lot of reviews but my experience with Michael from Upholstery Cleaning NYC was top notch. He was very professional, helpful, and friendly. He cleaned my two couches in 2 hours and they looked better than they did the four years we were there. I would certainly recommend Michael based on this experience.

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    Katie

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    I’ve used Upholstery Cleaning NYC twice now. Both times they were easy to schedule, punctual, professional, polite, and affordable. Most importantly my couch looks and feels brand new when they are done. I can’t imagine a better experience for upholstery cleaning.

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    Sharon G.

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    I called and Upholstery Cleaning NYC was able to squeeze me in for an appointment next day. Peter called first thing to let me know when to expect him. When he arrived he was friendly and professional. During the cleaning he was careful moving the equipment and cleaned up the small amount of water that it created. And most importantly, the results are fantastic — my furniture look as good as new! I absolutely recommend Upholstery Cleaning NYC for professional carpet cleaning and will use them again.

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    Caesar D.

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    Michael from Upholstery Cleaning NYC is VERY CONSCIENTIOUS. He arrived promptly for our scheduled appointment after calling me 30 minutes in advance so I wouldn’t be caught indisposed.
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    When I asked about his thoughts regarding shoe covers I discovered he brought his own. He did not just gloss over my couch; he scrubbed it clean and made every effort to suck up as much water as possible helping those areas dry much faster.
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    On the couch corners where the vertical and flat spaces meet. On his own, he got down on his hands and knees to assure he really got that dirt out.
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    In the future I hope I can ask for him by name. As good as he is, I am certain advancement to a better and brighter future is not far behind him. Again, an A++ for Michael!

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    Dave A.

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    This is an update to my previous review. After I posted, the owner called me to apologize and wanted to make it right. He explained that since it was a busy time of year, it may be possible that the job was rushed. He apologized and not only offered to redo my couch, but also to give me a refund. He was adamant about making sure I walked away with a pleasant experience.

    I scheduled them the same week to come by and re clean my couch. I did not ask for a refund as I am glad to pay for services well done. This time I am happy to say they produced a much better result. The couch smells clean and didn’t take as long to dry. It looks great as well.

    Thank you guys so much for taking the time to make me a happy customer. It’s how situations are handled that really define the value and ethics of a company. I am happy to say I would use their services again.

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    Dustin S.

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    Thanks Ben Amazing job our chairs look and smell great.
    Highly recommend Upholstery Cleaning NYC for a professional upholstery cleaning service.
    Will be calling them again.
    Thank you guys

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    Joshua S.

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    Just had Ben clean our 3 chairs. It was an absolute doll and a pleasure to work with. Our arm chairs were highly soiled to begin with and my expectations weren’t high as I had previously had the chairs cleaned several times however the results weren’t phenomenal.

    I am very glad I found Upholstery Cleaning NYC and will definitely use them from now on for all my upholstery cleaning needs.

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    Laura D.

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    So we were freaking out due to an infestation and needed someone to steam furniture. These guys were on top of it — after we called them at 8pm, they were there the next day just after 8am. Not to mention, we asked them to bring the strong chemicals (sorry Earth, we spare no bug) and they did.

    Danny was our guy, he did a great job in a couple hours or so. We still have a couple spots but it’s probably because we’re destructive.

    Anyway, nice guy, good price, we were happy.

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    Jennifer Bauman

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    Thanks to Ben, my chairs looks cleaner than when I first moved in! Very nice and professional, called me a half hour before he was going to arrive. Scheduling an appointment was easy and the price was fair. I will definitely call Upholstery Cleaning NYC the next time I need my chairs cleaned!

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    Colton L.

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    These guys are quick and professional. I was originally given a 2 hour time slot when the upholstery cleaners would be arriving, however they showed up on the top of the hour at the begging of the time slot. They got out some nasty stains too. These guys are the real deal. Would recommend.

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    Ben Dickins

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    The best upholstery cleaning company that I have seen yet!

    I had a terrible time getting my couches cleaned. I had two other companies come out and clean my couches but within a week, the dirt came back up when they dried! I finally tried one more time but I used this company and when I called, Dani came out within 30 minutes and cleaned couches. Not only did it smell fresh, it stayed clean.

    I recommend this company absolutely! Not to mention how nice he was. Dani is so sweet and LOOOVVVE his accent! 😀

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    Chris W.

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    These folks are the model of excellent customer service. They are responsive, accommodating, prompt, friendly and good at what they do. We have used Upholstery Cleaning NYC to clean our couch and a chair in our house. They always come quickly and on time. They did an amazing cleaning of our furniture. Everything looks nice and clean now.
    I’ll never use another upholstery cleaning service again.

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    Marcus S.

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    These guys are amazing!!!! The stains I had on my couch are completely invisible now. Tad was supreme in his service and quality of work. The price was reasonable and he showed high quality service. Definitely will be using them again

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    Gina Travis

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    Upholstery Cleaning NYC is the best kind of local business!!!! They were a joy to work with! Peter was easy to talk to on the phone, gave us all the information we need and made an appointment for the same week

    John came to our house on time, worked efficiently and very well and did an excellent job with cleaning our couches. They look like new and they are over 12 years old!

    We are very happy to have worked with Upholstery Cleaning NYC and highly recommend their services to one and all. They are a local NYC business for over 5 years!!!

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    G.S.

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    Great service….considered going with NY-CarpetCleaning-NYC inc. Upholstery Cleaning NYC were a lot more competitive and did a brilliant job. Ask for Tad, he could not have been better. Pays a lot of attention to every detail to do the job right. Will absolutely be using Upholstery Cleaning NYC again.

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    Stephanie F.

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    I am so impressed! I vacillated about bringing in a upholstery cleaning service because my living room couch is constantly getting trashed by my cats (vomit, hairballs, etc.). I thought even if they could get the existing stains out, the cats would just get right back to business the next day.

    Well, I figured for the $149 (min to come out) it was worth it. And it was!! Peter (the man I worked with to set up the appt) was so professional and friendly. He gave me all kinds of options for appt times and even accommodated a Sunday time slot if that worked better for me! He never sounded exasperated even when I didn’t phone back to confirm right away. (Thanks for that, Peter!)

    When Jose showed up last night, my S.O. was there to oversee things. He said Jose was super professional and fast! The couch was virtually spotless when I got home an hour later. I wasn’t sure what to expect but was so pleased by the results!! Jose even managed to get copious amounts of red wine out of the couch that needed attention. So awesome.

    Suffice it to say, Upholstery Cleaning NYC is now in my contact list. Yay!

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    Bill Thomas

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    I recently concluded a house share and was at a loss to find a quality upholstery cleaning service. It was a 3-piece sectional couch and there was a lot of dirt on the high-traffic areas and due to pets.

    Fortunately, I found Upholstery Cleaning NYC. They’re highly rated and the prices were fair. They arrived promptly, and got the job done pretty fast considering how dirty the place was – especially the high traffic areas.

    The technician was courteous and arrived ON TIME (thank you!). He did a good job explaining the solutions and machines they were using, and got down to business.

    My landlord was satisfied with the results, and I was too. Would use again!

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    jihn travis

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    Punctual…early even…too early, but I was warned they might be. My bad that I was running late.

    Reasonably priced. They charge by flat rates instead of by feets, pretty accurate estimate. (The other place I called was very huffy about how they really couldn’t give an accurate estimate without looking at the house.) They even did a chair and ottoman for free that wasn’t included in the original estimate, so I just threw it in as a tip for them.

    Friendly team…I wish I got their names so that I could ask for them again. I can probably call to find out who did the job. Peter, who took my calls at the office and gave the estimate, was prompt and detailed with her explanation of services, estimate and scheduling.

    No chemical smell. I just had a slight citrusy aroma coming from my furiture.

    Clean couch, chair and ottoman. That’s the bottom line, isn’t it? There were some tough spots on the couch that wouldn’t come out, but that’s because they’ve been in there for a decade. The rest of the furniture looks great.

    Yup…using them again for the office soon 🙂

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    Yuri Gogot

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    As many others have mentioned, Peter is very straightforward about what he can and can’t do, or what he would advise is worth the money versus not to be sure he’s providing value. He’s also very informative about caring for and maintaining upholstery in between professional cleanings. I had him handle a horrifically pet-stained sofa which came out amazingly well – better than even he anticipated. Thank you Peter and Upholstery cleaning.nyc.

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    Ann B.

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    Great Upholstery cleaning company. Timely friendly service. I had couch, side chairs, and my sofa cleaned. They called ahead of time as planned and offered (at my request) well priced options that I could add-on at the time of service. Will definitely take advantage of the great price/service for maintenance cleaning.

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    Ann T.

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    We had our couches and arm chairs cleaned in our office this week with Upholsterycleaning.nyc.
    Scheduling was very easy with Peter, their manager. Customer service A+. They send two technicians with 2 machines to expedite the cleaning which was amazing for us given that our office is busy. Cleaning result is graded A+. They removed all stains and made our furniture looking great!
    Thank you Peter and your team.

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    Olga G.

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    I’ve used Upholstery Cleaning NYC twice now. Both times they were easy to schedule, punctual, professional, polite, and affordable. Most importantly my couch looks and feels brand new when they are done. I can’t imagine a better experience for upholstery cleaning.

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    Tatiana

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    I found this folks in google maps when I looked for a couch cleaning company in the upper easy side if Manhattan. I called them and got a text quote within a minute. Their pricing was very reasonable and all inclusive. I had a bad experience in the past when my price increased almost twice when a tech came. These guys were fair and worked for the price quoted. My couch looks great now and I am a happy customer! Thank you Upholstery Cleaning NYC service.

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    Ashley Tim.

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    Our poor old dog peed in her sleep on the sofa (seat) cushion and i called this couch cleaning company at 8am monday morning. the very friendly rep on the phone was able to confirm at 12pm appointment same day and sent over 2 technicians (Roman and Nathan). they arrived on time and upon showing them the sofa/cushion they were able to provide super fast clean time. they did the job thoroughly and quickly. thank you Roman and Nathan

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    Iren T.

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    i just got my chair cleaned today with upholstery cleaning nyc. I sent them a picture of my chair before the cleaning so that they would assess if it is fixable. Their manager said “yes, we can do it”. I can not believe what I see now. it looks brand new! I took a picture after the cleaning and you can see the difference! it is amazing! you guys do magic! thank you so much! I highly recommend this company for upholstery cleaning!

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    Dmitry K.

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    Peter is AWESOME!!!!

    My friend gave me an expensive custom couch that was already pretty stained; at the time I threw some blankets over it and called it a day. After another couple of years, though, the grotty became too much to bear. I started looking at reupholstering, but for the price of that I could have bought an entirely new, high-end couch, so in a desperate last bid to save the (well-constructed, comfortable, beautiful couch) I searched for microfiber (never again) cleaners and found Larry.

    WHAT A MIRACLE WORKER!

    Peter books well in advance, so I waited six weeks for him, and he was worth it. He actually EXTRACTS the dirt, not just pushes it around, so I came home to a nice, clean couch, and – BONUS – he steam-cleaned my king-size mattress, too!

    He was such a gentleman. He was kind to my pack of little old dogs and even made sure they were safety contained in the house before he left (I trusted him enough to leave him in my house alone while I went to work). He was just great to work with and I’ll be going to him as long as I live in the Bay Area for all my steam-cleaning needs!

    THANK YOU FOR SAVING MY COUCH, Peter!

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    Hadilin M.

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    Hired them to clean a couch and some chairs that our cat peed on. He did a good job but the smell still didn’t come out of one of our couch cushions. He came back in a couple days and spent another couple hours cleaning out the smell without any fuss or extra charge.

    Would definitely hire him again.

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    Islam

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    Great sofa cleaning service! We got our sofa cleaned in the office and we are very happy. We had lots of food stains with years of usage. Roman, their tech was amazing, he got all stains out and was very attentive to every piece and corner of our sofas. Well done Roman! Great Upholstery cleaning service!

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    Petro C.

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    I was thinking of throwing away my couch. Then I just decided to google if anyone can clean it. I found this company on google and decided to give a try. They pricing was very reasonable and scheduling was convenient too. Their technician Sam came over to our apartment next day and explained everything in detail how he is going to clean my couch. He was very thorough and attentive. Great job Sam. I highly recommend upholstery cleaning nyc company.

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    Holly D.

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    We got 50 office chairs cleaned in our office yesterday! Booking was a minute, great customer online support. Two technicians with 2 machines were super efficient, chairs looks like brand new again. We are satisfied with this company. Well done Upholstery Cleaning NYC. Highly recommend!

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    Melinda S.

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    Peter and his team … they literally do MAGIC. I had some crazy tough stains on my off-white couch where my flatmates would bring on.
    Somehow – they cleaned my couch like 60 mins – and the couch actually looks bright white again. I will definitely call them again in the future. I’m Amazed … you have no idea ….

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    Kimi T.

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    They sent me 2 nice guys ~and I called in only one day before I need the service since I’m moving out of an apartment . The guy from their office helped me out on the schedule to book last minute and gave me a really nice deal!!! And they did a great job too!! All stains are gone .
    The couch was pretty much completely dry about 4-5 hours, which was even Faster than the time estimate he provided.

    Thanks so much !!! I am planning to give their card to everyone I know and will use them again!

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    Jessica K.

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    I needed to get my couches and chairs cleaned since I was having family come over to my house for a holiday party. After researching upholstery cleaning companies, I chose Upholstery Cleaning NYC after seeing all the recommendations and I’m happy I did.

    The work was done quickly, affordable, scheduling was incredibly easy and they did an amazing job! My furniture looked brand new! It’s always nice to find a company that does such a great job and that is environmentally friendly. I highly recommend this company!

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    Lindsay F.

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    I’m in awe at the job done by Peter and his team. I thought our sectional couch was unsalvageable and they came in and made it look fantastic! Thank you Peter and Upholstery cleaning NYC

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    Jessica F.

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    Last week I needed my upholstered headboard cleaned. I didn’t know of any good upholstery cleaners but a friend recommended Upholstery Cleaning NYC.

    The work was done quickly, the price is very reasonable, and the employees were very friendly. I don’t know much about upholstery cleaning so I am glad that I was able to find a company that is honest, affordable, and professional. I highly recommend Upholstery Cleaning NYC!

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